Welcome, and thank you for supporting our custom woodworking business. By placing an order or using our services, you agree to the following terms and conditions:
1. Custom Orders
All of our products are handcrafted and made-to-order. This means:
- Custom designs are created based on the information and preferences provided by the customer.
- Final design proofs (if applicable) must be approved before production begins.
- Once production begins, no changes or cancellations can be made.
2. Payment
- Full payment is required before any work begins.
- We accept all major credit cards, apple pay, and vennmo.
3. Production Time
- Production timelines vary depending on the complexity of the order and current workload.
- Estimated completion and delivery times will be provided at the time of order. Delays due to material shortages or unforeseen circumstances will be communicated promptly.
4. Shipping & Delivery
- Shipping fees are calculated at checkout or quoted during the ordering process.
- We are not responsible for shipping delays once the item has been handed over to the carrier.
- Any damage during shipping must be reported within 72 hours of delivery with photo documentation.
5. Returns & Refunds
- Due to the custom nature of our products, all sales are final.
- We do not offer refunds or exchanges unless there is a clear defect or error on our part.
- If there is an issue with your order, please contact us within 72 hours of receiving your item.
6. Communication
- We maintain regular communication with clients throughout the design and production process.
- Please respond promptly to messages or proofs to avoid delays in your order.
7. Intellectual Property
- All designs, photos, and product concepts are the property of David Beard Designs
- You may not replicate, resell, or reproduce any of our products or designs without permission.
8. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on our website or communicated directly if necessary.